Returns & Exchanges
At NOTE Shop Manchester, we want you to be fully satisfied with your gear; if your purchase isn't quite right, you can return any unused items within 30 days for a full refund or exchange. Please ensure all sports equipment and apparel are returned in their original packaging with tags still attached.
Initiate Your Return
Log into your account portal and select the items you wish to return to generate a unique Return Merchandise Authorization (RMA) number.
Pack Your Gear
Securely pack the items in their original box, ensuring all protective padding is included for hardware like skateboards or protective equipment.
Ship to Manchester
Affix the provided shipping label and drop your package off at any authorized courier location or visit our Manchester storefront for an in-person return.
Receive Refund
Once our team inspects the equipment for quality assurance, we will process your refund to the original payment method within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing